About Services Why Us Clients Team Contact Submit a Claim
Est. 1998 — Toronto, Ontario

Specialized adjusting for complex claims.

A specialty adjusting firm handling professional liability, cyber, environmental, financial lines, and complex casualty matters across Canada.

28+
Years in operation
6
Provinces licensed
10
Specialty adjusters
100%
Complex claims focus

Deep expertise where it matters most.


Monette May & Associates is a boutique firm of specialty claims adjusters founded in 1998. We bring together adjusters with backgrounds in insurance, engineering, healthcare, business administration, and risk management.

That diversity has allowed us to evolve well beyond our original focus on design professionals and construction — today we handle the full spectrum of professional and financial lines claims, including complex coverage disputes involving legal, financial, medical, and other professional services.

Each file receives focused attention, with investigation, analysis, and reporting scaled to the issues, exposure, and client requirements.

Ontario Alberta British Columbia Manitoba New Brunswick Nova Scotia

Specialty claims services, carefully delivered.

We handle specialty lines where the facts are contested, the coverage is nuanced, and the stakes are high.

Professional Liability
E&O and malpractice claims involving legal, financial, medical, engineering, technology, and other professional services.
E&OMisc. PLTech E&O
🏛
Directors & Officers
Management liability claims including D&O, employment practices liability, and fiduciary liability.
D&OEPLIFiduciary
🛡
Commercial General Liability
Complex CGL and wrap-up liability claims requiring detailed causation analysis and expert coordination.
CGLWrap-UpProducts
Cyber & Technology
First- and third-party cyber claims including data breach, ransomware, and technology errors.
CyberTech E&OPrivacy
Environmental Liability
Pollution and environmental liability claims requiring specialized technical and regulatory expertise.
PollutionRemediation
Fidelity & Crime
Employee dishonesty, fraud, forgery, social engineering, and commercial crime claims requiring careful fact development.
FidelityCrimeFraud
Coverage & Monitoring
Coverage analysis, monitoring assignments, reserve reviews, and reporting support for complex or sensitive matters.
CoverageMonitoringReserves
Advisory & Management
Claims audits, subrogation management, delay claim analysis, and reserve reviews for in-house teams.
AuditsSubrogationDelay Claims

The boutique advantage.

We're not a volume shop. We take on complex files because that's what our adjusters are built for.

01
Specialty depth
Our entire practice is focused on specialty and complex claims. There's no generalist division diluting our expertise.
02
Senior oversight
Every file receives senior oversight, regardless of complexity, with a collaborative team approach where appropriate.
03
Cross-disciplinary team
Our adjusters bring backgrounds in engineering, finance, healthcare, and risk management — helping us understand specialized facts, professional standards, and complex loss scenarios.
04
Pan-Canadian reach
Licensed in six provinces, with the ability to handle multi-jurisdictional matters from our Toronto office.

Trusted by specialty insurers and risk professionals.

We work with organizations that value precision, responsiveness, and adjusters who understand specialty risk and technical liability exposures.

Insurers & Lloyd's syndicates
Managing General Agents & Underwriters (MGAs/MGUs)
Insurance managers
Captive insurers
Self-insured corporations
Risk managers with large SIRs

Meet the team.

Our adjusters bring practical, cross-disciplinary experience to every file we handle.

TC
Thomas A. Cuthbert
P.Eng MBA CRM FCIP

Ext. 227
DS
Dermot P. Stephens
CET CRM FCIP

Ext. 229
MJ
Matt Johnson
BComm CIP CRM

Ext. 222
SH
Stephen Hoyle
BA P.Geo (Limited)

Ext. 235
TW
Troy Witherow
BA

Ext. 234
KS
M. Kate Stephens
BASc

Ext. 226
TB
Tim Blank
MA

Ext. 233
AK
Arthur Kosikowski
CIP

Ext. 237
GN
Gillian Neddo-Harper
Office Administrator

(416) 744-6557 Ext. 221
AC
Accounting
 

(416) 744-6557
JM
John L. Monette
BA CRM FCIP
DM
Darrell C. May
BFA CIP

We'd like to hear from you.


📍
Office
330 Brown's Line, 2nd Floor
Toronto, Ontario M8W 3T6
📞
Telephone
(416) 744-6557
🖷
Fax
(416) 744-2236
New claims
new.claims@monettemay.com

Ready to assign a claim?

Whether you have a file to assign or want to explore working with us, we’ll make sure your inquiry reaches the right person.

Submit a New Claim